Knowledge, Beliefs & Self-Belief

This section looks at what people know, what they expect to happen, and how capable they feel. Those questions matter when you’re trying to understand why someone is ready to act, hesitant to try, or unsure where to start.

Topics include giving clear instructions, thinking through consequences, rehearsing an action, and reconsidering an interpretation of events. The entries also cover skills and self-belief, including ways of recalling past successes and encouraging someone to attempt a behavior.