All glossaries
UX
UX, or user experience, is what it’s like to use a product or service. It includes whether you can find what you need, understand what to do, complete a task, and get help when something goes wrong. The experience extends beyond a screen to the rest of the service around it.
This glossary covers organizing information, designing interactions, making products accessible, and developing prototypes. It also includes research methods such as usability testing, along with ways to measure an experience and learn from the people using it.
Definitions
- A/B testing
- Accessibility
- Affordance
- Card sorting
- Clickable prototype
- Cognitive walkthrough
- Component library
- Content strategy
- Contextual inquiry
- Customer effort score
- Design system
- Diary study
- Discoverability
- Empty state
- Error state
- Experience map
- Field study
- Findability
- First-click testing
- Five-second test
- Goodhart's Law
- Heatmaps
- Heuristic evaluation
- High-fidelity prototype
- Inclusive design
- Information architecture
- Information scent
- Interaction design
- Journey analytics
- Learnability
- Low-fidelity prototype
- Memorability
- Microcopy
- Moderated usability testing
- Multivariate testing
- Navigation taxonomy
- Net Promoter Score
- Pattern library
- Persona
- Proto-persona